The fastest way to reach us is by email. We read every message and usually reply within 1–2 business days.
Email: norellixstudio@gmail.com Email supportOpen the app, go to Settings, and make sure location permission is granted. If you set a custom location, switch back to "Use my current location." If you're in a rural area, try increasing the distance radius.
Open Settings inside the app and turn on "Nearby saved places (background)." You'll be asked to allow location "Always" — this is required by iOS for the notification to fire when the app is closed. You can revoke this any time in iOS or Android Settings.
Inside the app, open the "You" tab → Account → Delete account. This permanently removes your profile, saved places, notes, and history from our servers. If you can't access the app, email us at norellixstudio@gmail.com from the email address tied to your account and we'll process the deletion within 7 days.
Subscriptions are managed by Apple (on iPhone) or Google (on Android), not by us. On iPhone: open Settings → tap your name → Subscriptions → Swipe to Discover → Cancel. On Android: open the Google Play Store → tap your profile → Payments and subscriptions → Subscriptions.
Open the app, go to the "You" tab, and tap "Restore purchases." If that doesn't work, email us with your purchase receipt and we'll fix it manually.
Tap the place in the app and use "Report a problem," or email us with the name and address. Place data comes from Google; we'll forward corrections.
Premium removes all ads. If you're already a premium subscriber and still seeing ads, tap "Restore purchases" in the "You" tab.